Creating a culture of belonging
This week, our guests will discuss what belonging at work truly means, finding allies to change work cultures, and how to help others feel worthy and appreciated.
User Experience Researcher, Visa Accessibility team
Kelly Crowley is a two-sport Paralympic medalist, a retired professional cyclist, and the lead accessibility evangelist at Visa. She joined Visa in 2018 through the Olympian & Paralympian Business Leadership Program and is currently working as a User Experience Researcher on the Visa Accessibility team. Kelly also serves as the co-Chair of Viable ERG.
Prior to coming to Visa, Kelly was a self-represented athlete and small business owner, speaking all over the country on topics related to disability-inclusion. She has been a middle-school PE teacher and director/head coach of a high school swimming program, and has run clinics for a variety of audiences on Para sport development. Prior to that, Kelly spent nearly a decade working in a variety of roles in the non-profit sector. She has a Master’s degree in Public Policy and is current pursuing an MBA in Business Intelligence.
Chief Experience Officer for Deloitte Digital and US Customer Strategy & Applied Design Leader
As Chief Experience Officer at Deloitte Digital and leader of the US Customer Strategy and Applied Design practice for Deloitte Consulting LLP, Amelia Dunlop helps companies develop winning strategies that combine innovation, creativity, and digital strategy.
Amelia received Consulting Magazine’s 2020 Top Women in Technology Award for Excellence in Innovation. She is author of the national bestselling book, Elevating the Human Experience: Three Paths to Love and Worth at Work.
Amelia leads a team of problem solvers who use human-centered design and customer insights strategy to help businesses shift their focus from the customer experience to the human experience. As marketers, she says we have an opportunity to create more human experiences—earning long-term loyalty and trust in the process.
Amelia loves helping clients tackle their toughest problems. For her, the best kind of problem requires thinking in a new and different way. She enjoys helping clients create solutions and build the organizational momentum to turn the future they imagine into a reality.
She writes and speaks regularly about human experience, creativity, and customer strategy, and contributes to the Wall Street Journal’s CMO Journal and Adweek. She also serves on the board of the MacDowell Colony, a national not-for-profit organization that creates space for artists.
Born in London, she has lived and worked across Europe, Asia, Africa, the Middle East, and India. These days she lives with her husband and three children in Boston.
Learn more about the book Elevating the Human Experience: Three Paths to Love and Worth at Work here: http://www.deloittedigital.com/us/ehxbook
Order your copy of Elevating the Human Experience on Amelia’s website: https://www.ameliadunlop.com/
Author, Speaker, Researcher; Positive Psychology Instructor at University of Pennsylvania
An accomplished consultant, trainer, and researcher, Tamara helps leaders make work meaningful to engage employees and improve business performance.
Tamara’s approach blends the latest research in Positive and Organizational Psychology with evidence-based strategies to deliver trainings that yield tangible business results. She has trained leaders at high-performing organizations like Black Rock, Microsoft, KPMG, and Unilever and delivered keynotes to international business audiences.
Tamara is the author of The Secret to Peak Productivity: A Simple Guide to Reaching Your Personal Best, and her work has been featured in Business Insider, Forbes, and USA Today, among others.
Tamara has a Master’s in Applied Positive Psychology from the University of Pennsylvania, where she currently serves as an Instructor and Trainer for the Penn Resilience Program.
Tamara lives in New England with her husband and three children and does her best thinking on long walks with her 2 dogs. She loves to cook and is in awe of the power of wonderful food to bring people together for deep, meaningful connection.